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Hey there! Kathy here.

What New Visitors Should See When They Find Your Instagram

Hey there! Kathy here.

Someone lands on your Instagram profile.

Before they read a caption, click a link, or watch a Reel, they’re already forming an impression of your business.

They’re scanning.

And what they see isn’t limited to your three pinned posts.

Your Instagram first impression is created by the larger picture—the pinned posts plus the content immediately surrounding them.

The good news?

You don’t need dozens of new posts to make that first impression better.

Sometimes, six intentional posts are enough.

Alignment matters more than volume. — Kathy Schneider

When we think about improving an Instagram profile, it’s easy to focus entirely on the three pinned posts at the top.

They’re important.

But they’re not the only thing a new visitor sees.

Directly underneath those pinned posts are six more pieces of content.

Together, those first nine posts create a snapshot of your business.

A visitor may not consciously analyze every square, but they’re gathering clues:

  • Who does this person help?
  • What does she teach?
  • What does this business seem to be about?
  • Does any of this feel relevant to me?

Your goal isn’t to make every post perfect.

Your goal is to make the overall message clear.

In the previous episode, Episode 182, we talked about giving each of your three pinned posts a specific job:

Who You Are

How You Help

Where to Start

Those posts create the foundation of your welcome experience.

But now look directly underneath them.

Do those next six posts reinforce the story you’re telling at the top?

Or do they feel like they belong to a completely different version of your business?

That’s the piece that’s easy to miss.

Maybe your business has evolved.

Maybe you’ve changed who you serve.

Maybe you’ve refined your offers.

Or maybe you simply stopped posting on Instagram months ago.

None of that means you need to delete everything and start over.

It means it’s worth looking at your profile through the eyes of someone who has never met you before.

Before you open Canva and start designing 25 new Instagram posts, stop. 😉

This isn’t necessarily a content-creation problem.

First, look at what you already have.

Review the posts that will appear directly beneath your pinned content and ask:

  • Does this support what I want to be known for?
  • Does it reinforce my current messaging?
  • Does it help someone understand my business?
  • Does it still represent what I do today?

You may discover that several posts already work perfectly.

Great. Keep them.

If something doesn’t fit anymore, you don’t need to panic… or overhaul your entire Instagram feed.

Simply decide what you’d eventually like to replace it with.

That’s a much more manageable project.

When I originally redesigned my Instagram profile, I planned 25 supporting posts.

But there’s an important reason for that:

At the time, I was posting five times a week.

Planning ahead allowed me to publish my new pinned posts knowing that the content underneath them would continue supporting the same message as I posted throughout the following weeks.

Today, I’d approach Instagram very differently.

And you may need far fewer posts, too.

If you’re no longer actively publishing on Instagram, your three pinned posts plus six intentional supporting posts give you nine visible pieces of content that can work together to represent your business.

That’s a completely different goal from:

“I need to keep posting forever.”

You’re creating an intentional presence.

Not another content treadmill.

So what should those six posts be about?

There’s no universal formula.

They simply need to reinforce the business you want someone to discover today.

You might include content that demonstrates:

  • What you believe
  • Problems you help solve
  • Topics you regularly teach
  • Your approach or philosophy
  • A useful resource
  • A client or customer result
  • A key piece of long-shelf-life content
  • A glimpse of the person behind the business

Think about the overall collection rather than obsessing over each individual post.

If someone looked at those nine posts for only a few seconds, would the collection feel cohesive?

Would they recognize recurring themes?

Would they understand what matters to you?

Most importantly:

Would they know they’re in the right place?

This is one of the biggest reasons I recommend reviewing your Instagram profile periodically.

Businesses evolve.

That’s a good thing.

But our digital footprints don’t automatically evolve with us.

An old Instagram post can continue representing a business you no longer run, an offer you no longer sell, or messaging you’ve long since outgrown.

You don’t need to erase your history.

You simply want the most visible part of your profile to accurately represent your business today.

There’s a big difference.

Your first nine posts aren’t your entire Instagram history.

They’re your front window.

Make sure what’s in the window represents what’s actually inside the store.

Once you’ve decided what belongs in those visible spaces, organize the assets behind them.

Keep your:

  • Planning document
  • Captions
  • Canva links
  • Graphics
  • Calls-to-action
  • Supporting resources

together in one place.

Then schedule a recurring quarterly review.

When that reminder comes up, you don’t need to start another Instagram project.

You’re simply maintaining an existing business asset.

  1. Open your profile.
  2. Look at your first nine posts.
  3. Check your messaging.
  4. Verify your links.
  5. Make any necessary updates.
  6. Then move on.

That’s what makes this sustainable.

It’s tempting to ignore something until it becomes such a mess that we’re forced to rebuild it.

But that’s rarely the easiest way to run a business.

Small, intentional updates are usually much simpler.

You don’t need hundreds of beautifully coordinated Instagram posts.

You don’t need a perfectly curated grid.

You don’t need to become an Instagram content creator.

You need clarity.

You need alignment.

And you need the most visible part of your profile to reflect the business you’re building now.

Six intentional supporting posts can accomplish a lot.

Alignment matters more than volume.

And, as always…

Slow down to go faster.


Why am I making it easier for new visitors to immediately understand what my business is about?

Open your Instagram profile on your phone and look only at the first nine posts.

Don’t read the captions.

Don’t analyze the likes.

Don’t worry about what the algorithm thinks.

Just look.

Ask yourself:

If I knew nothing about this business, what would these nine posts tell me?

Then identify just one thing you might eventually change to make that first impression clearer.

You don’t need to overhaul your Instagram today.

One intentional improvement is enough to begin..


If you’re creating a more sustainable content workflow, specifically with YouTube, this related post might help:


Your Instagram assets are easier to maintain when your planning documents, links, resources, and workflows have a clear place to live.

My free Business Hub System gives you one central place to organize the business resources you use most… across your marketing, content, offers, operations, and more.

Spend less time searching for things and more time working on what matters.

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